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HomeMy WebLinkAboutCouncil Packet - 5/21/2018 Council Work Session May 21, 2018 Time indicated below Harold E. Getty Council Chambers Roll Call. Approval of Agenda, as proposed or amended. 3:55 p.m. Discussion of Fire Recovery USA and Fire Department Fees. Submitted By: Pat Treloar, Fire Chief Approx. Discussion of municipal infraction ordinance. 4:10 p.m. Submitted By: Bruce Jacobs, Ward 2 Councilperson Approx. Update on Five Sullivan Brothers Convention Center.- 4:25 p.m. CANCELLED AND RESCHEDULED TO 5-29. Submitted By: Mayor Quentin Hart ADJOURNMENT Kelley F elchle City Clerk CITY OF WATERLOO Council Communication Discussion of Fire Recovery USA and Fire Department Fees. City Council Meeting: 5/21/2018 Prepared: REVIEWERS: Department Reviewer Action Date Fke Resale Fellcllape, Ke,ipey Approved 5/16/2018 ...428 PM ATTACHMENTS: Description Type ❑ Fire Recovery LJSA 13aacpWr) Material ❑ Five 1Z.ecovery LJSA2 13aach:p Material SUBJECT: Discussion of Fire Recovery USA and Fire Department Fees. Submitted by: Submitted By:Pat Treloar, Fire Chief Recommended Action: Summary Statement: Expenditure Required: Source of Funds: Policy Issue: Alternative: Background Information: INTI RecoveGG www.firerecoveryusa.com Fire Recovery USA provides funds to fire departments through Cost Recovery. We Offer Seven Main Cost Recovery Programs.: iPad Inspection / Automated billing - By combining technology with automation we can greatly enhance your inspection and permitting program. You inspect, we do the rest, efficiently and quickly with full transparency. We follow up on payments, have 24/7 live data reporting and the highest recovery rate in the industry. Self Inspection Program - This revolutionary program provides the ability to have base level inspections for ALL businesses. It satisfies your responsibility to assure your businesses are safe. In a rotation with the full inspection above it provides the maximum ability to assure business compliance while supporting the costs of your inspection program. All with a flexible audit capability. Emergency Response Cost Recovery Program - You incur significant costs responding to incidents. Appropriately recovering the costs of high impact events is becoming the new standard. Let us provide you with an estimate of your potential recovery. False Alarm Billing Program - We pull direct from your RMS or CAD and track, notify, bill and recover your costs of response. With full transparency and accountability and 24/7 reporting. EMS Billing Program - With nearly 20 years experience and advanced technology, let Fire Recovery EMS perform for you. Our track record is impeccable, or recovery rates among the highest, and our reporting is real time. Plus, we handle all the headache of collecting. First Responder Support Program - There are real costs to responding to medical incidents. Medical insurance typically covers the cost of the EMS service while most first responders have had to absorb these enormous costs. Our First Responder Support Program allows you to track and bill to recover these costs. We bill, collect, and pass the revenue back to our departments monthly. Paramedic Subscription Program - Our Paramedic Subscription Program is an "insurance policy" to help cover first responder fees for resident in your region. Combined with our First Responder Support Program, the Paramedic Subscription Program allows for affordable fees to cover a possible first responder event. For a small annual fee, a resident or business can pre-pay for any incident for their family or employees. 2271 Lava Ridge Court, STE 120 Phone 888-640-7222 Roseville, CA 95661 Fax 916-943-1661 Emergency Response Cost Recovery Program Although billing for Fire Services sounds simple, how we generate our high recovery rate is very sophisticated. Some fire departments do perform in-house billing; unfortunately, they typically see a low recovery rate (between 10-15 percent). This low rate can be attributed to the fact that the typical fire department or city is not equipped in the field of fire service billing. Fire Recovery USA uses advanced methods resulting in a proven higher recovery percentage - over 90% of "fluid-based" MVA runs with hazardous materials spills and over 70% of all billable events. This is the highest recovery rate in our industry for all types of runs. So what makes us different? We have several interesting techniques in our system including methods that we've developed during our years of billing experience that informs the responsible parties of their fiscal responsibilities. While this alone would guarantee us to equal or exceed our competitors; the real basis for our high recovery percentage is our ability to gather the necessary information to recover funds for a call that would otherwise be written off as unrecoverable by others. What our clients really appreciate is our ability to track down the necessary information of those persons involved in the incidents. We require the least amount of information from the fire departments to create a bill (name of individual, car license number, and the name of the insurance carrier) - that's it! We have investigative techniques (both live and software-based) that allow us to find most of the necessary facts. We believe that this is our responsibility and not the fire departments'. Bottom line: if you employ our billing service, you will enjoy, not only our excellent customer service and training, but also be confident you have the highest recovery percentages possible. There is no up-front cost to you as we only take a portion of the money we recover for you as our fee —there are no other costs to you whatsoever. Fire Recovery USA offers fund recovery to local fire departments for. • Motor Vehicle Incidents • Hazmat Clean-up • Vehicle Fires • Structure Fires • Fire Investigation Special Rescues • Water Incidents • Fire Inspections • And More ... www.firerecoveryusa.com �EMERGENCY RESm014SE RECOVERY ����� ��00� ��������� ���,��� How~~ ~~~�~ system works. ~~~~~ Prior to Billing You pass ordinance that 8UOvvS you to bill for various services you provide during an emergency incident. These can be all or some of the following: Motor Vehicle |OCid8ntS' which includes Accidents and Fires, Structure Fires, Marine and VVak*r Incidents, Hazmat calls, False Alarms, Fire Investigations, and Special Rescue services. Billing Begins At The Scene of the Incident: Your pg[SOADe| will either log the data from the incident using your existing system protocol, or via our paper-based "Incident Reports". Upon Return to the Station: We have the ability to harvest the billing data from many of today's most popular RMS Systems including, Firehouse, Zoll, Fire Programs, FDyW. etc. If available for your RMS. our link will harvest the data information directly into Our R8COveryHUb site. U not, your designated personnel will submit the run using our secure ReooveryHub on-line system. When they log-on, Recovary||ub will recognize them and bring them right to your run 3UbDlis8iDQ page. After Submitting the Run: We go to work in c|8|nl recovery. By utilizing the advanced technology in F<eCoveryHub, we should be able to harvest the necessary billing data for most incidents without further COnt@Ci with the client, depending on the quality of the information provided by your staff. Virtually all of our interaction in with the at-fault individual and their iOgur8OC8 company. We will determine the existing C|8iDl number (Or create a new claim with the insurance carrier), bill the individual and submit the o|mirn to the insurance company, provide fO||Vvv- up proof oflaws, legal dVcunneQƒg. and other iOk)r0aUQn. and fin8Uy, recover the funds. Our Process/ng Center. After receiving the run, we assign it to a c|8irD rHp[8S8n\8tiVg. Their job is to track dOvvD the individual and Gxio1|nA c|o|nn or create o C|@inl with the appropriate insurance carriers and/or responsible parties. We work with the insurance companies involved and/or the police to determine who is responsible if necessary for payment. Our PnOC8SSing Center sends the iDid8| C|8inn to the responsible party and their insurance tracks the r8SpOnG8/a\ and begins to 9|am for approval of the claim. If initially denied, the claim then moves to our escalation team who responds to the reasons for the denial, provides the responsible party(s) Of |mvvs pertaining to the o|airn, and straLegizes the most effective way to counter further denials Of this claim. Fire Recovery USA uses advanced methods resulting in a proven higher recovery percentage - over 9D% of "fluid-based" K0\/A runs with hazardous materials spills and over 70% of all billable events. www.firerecoveryusa.com ~u Krerecoveryusa~com | I, Viewing or Printing Reports is.Available 24/7. The main benefit of this program is our exclusive 24/7 "Real-Time" information and status access through our RecoveryHub website. You'll never again have to wait for your data or reports. You can access from virtually any computer, anywhere in the world. The status of each run (Current or Archived) is available 24/7, online, on RecoveryHub. This will both provide immediate account information, but also allow you to forecast incoming funds and plan for their use. Payment of Runs On or before the 7th of each month, we issue a check for all payments received prior to the previous month's cut-off date (typically the 24th), minus our collection fee. This payment will also include an itemized breakdown of what runs the check is paid against. www.firerecoveryusa.com r - ca � .� OC 0 0 U) ca � CD r r LL UIIIUIII�I COD IIS 0) ca ca cu ca cu cn �Ca E cu �--� N L L cn O .� .� O �C �--+ cu cm U � � CO cn � U co .N 0o 0 w O +-► U — U Ca N E cn OU cn O N cn O CU 0 U 0 IIIIII�II� I��IIIlUy1 L W L / N L CD S 0 L L > -0 c N N E O0 MA O C -0 Ca — Q _0 N -0 O 'er a) Ca — N �+ Ca cn .N N a) .- oI = o o Q ca a w U � U- -0 CC a� ca E �x 0 L sz sz caCu cu N a L CU !�!� aj Qjc 0 }+ E 0 Ca® •� _ �X O _/+ L cu O O O a) Q 0 y"r = In A Q r-, E --- Lo Ca {/} L L V IIIA o ca cn au O cn � a o •- a� o - a� W w C M o o w C -0 cn cn CITY OF WATERLOO Council Communication Municipal Infraction Ordinance. City Council Meeting: 5/21/2018 Prepared: REVIEWERS: Department Reviewer Action Date I'ofice Departryient Fellchle, Kefley Approved 5/16/2018 429 PM ATTACHMENTS: Description Type D Prolpose(i Or(finmce 13achp Material SUBJECT: Discussion of municipal infraction ordinance. Submitted by: Submitted By: Bruce Jacobs, Ward 2 Councilperso Recommended Action: Summary Statement: Expenditure Required: Source of Funds: Policy Issue: Alternative: Background Information: 6-1-5: OFFICER TRAFFIC CITATION A. General: City police officers may issue OFFICER TRAFFIC CITATIONS to violators for citable violations of the city traffic code referred to in section 6-1-1, as set forth in subsection C of this section, in lieu of an Iowa Uniform Citation and Complaint, provided that none of the disqualifying criteria set forth in subsection E of this section are met. The process used to issue and maintain records for OFFICER TRAFFIC CITATIONS may be managed by the private contractor that owns and operates the requisite equipment, with supervisory control vested in the City's Police Department. B. Definitions: 1. OFFICER TRAFFIC CITATION: Shall mean a notice of fine generated in connection with this section. 2. OFFICER TRAFFIC ENFORCEMENT CONTRACTOR: Shall mean the company or entity, if any, with which the City of Waterloo contracts to provide equipment and/or services in connection with the officer traffic enforcement process. C. Notice Of Violation; Fine: 1. The OFFICER TRAFFIC CITATION will be served upon the violator upon contact by the officer observing the violation. The citation shall include the name and address of the violator; the vehicle make, if available and readily discernable, and registration number; the violation charged; the time; the date; and the location of the alleged violation; the applicable fine and monetary penalty which shall be assessed for late payment; information as to the availability of an administrative hearing in which the notice may be contested on its merits. 2. Any violation of this section shall be subject to a civil fine as established by resolution. All civil fines shall be payable to the City of Waterloo. D. Citable violations: 1. Any violation under city traffic code section 3842. E. Disqualifying Criteria: An OFFICER TRAFFIC CITATION shall not be issued under any of the following circumstances: 1. The violation arises in connection with a traffic accident in which a person has been injured. 2. The violator has no valid driver license. 3. The violator is operating while under the influence of alcohol or a controlled substance as defined by state law. 4. The violator has been convicted of, or pled guilty, no contest or the equivalent to, a traffic violation within the two years preceding the date of the violation being considered, as indicated by Iowa DOT or other state records. 5. The violator is unable to provide proof of insurance. F. Contesting an OFFICER TRAFFIC CITATION: A violator who has been issued an OFFICER TRAFFIC CITATION may contest the citation as follows: 1. By submitting in a form specified by the City a request for an administrative hearing to be held at the Waterloo Police Department before an Administrative Appeals Board (the "Board") consisting of one or more impartial fact finders. Such a request must be filed within thirty (30) days from the date on which the citation was received. After a hearing, the Board may either uphold or dismiss the citation, and shall mail its written decision within ten (10) days after the hearing, to the address provided on the request for hearing. If the citation is upheld, then the Board shall include in its written decision a date by which the fine must be paid, and on or before that date, the violator shall either pay the fine or submit a request pursuant to subsection F2 of this section. 2. By submitting in a form specified by the City a request that in lieu of the OFFICER TRAFFIC CITATION, a Municipal infraction citation be issued and filed with the Clerk of Courts of the Iowa District Court in Black Hawk County. Such a request must be filed within thirty (30) days from the date on which the citation was issued. Such a request will result in a court order requiring the violator to file an answer and appearance with the Clerk of Court, as well as setting the matter for trial before a Judge or Magistrate. If the court finds the violator guilty of the Municipal infraction, mandated court costs will be added to the amount of the fine imposed by this section. G. Failure To Timely Pay Or Appeal: If the recipient of an OFFICER TRAFFIC CITATION does not either pay the fine by the due date stated in the citation or appeal the citation as provided herein, a Municipal infraction may be filed by the Waterloo Police Department and a fine may be sought in accordance with section 6-1-1 of this chapter rather than subsection C of this section. If the court finds the vehicle owner guilty of the violation, mandated court costs will be added to the amount of the fine imposed by this section. (Ord. 5411, 8-7-2017) CITY OF WATERLOO Council Communication Update on Five Sullivan Brothers Convention Center.--CANCELLED AND RESCHEDULED TO 5-29. City Council Meeting: 5/21/2018 Prepared: REVIEWERS: Department Reviewer Action Date aer Works Kelley Aj'.)p oi,ed 51 86/2018 ...4.30 PM SUBJECT: Update on Five Sullivan Brothers Convention Center.--CANCELLED AND RESCHEDULED TO 5-29. Submitted by: Submitted By: Mayor Quentin Hart Recommended Action: Summary Statement: Expenditure Required: Source of Funds: Policy Issue: Alternative: Background Information: