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HomeMy WebLinkAboutCreative Planning - Engagement Letter - 6.3.2024.docxDocuSign Envelope ID: EAD57236-267A-473D-B495-A800A18E62E4 C CREATIVE PLANNING' May 21, 2024 Ms. Bridgett Wood, Finance Director City of Waterloo 715 Mulberry Street Waterloo, IA 50703 This letter is to confirm and summarize our understanding of the terms and objectives of our engagement and the nature and limitations of the services we will provide. Summary of Engagement Terms: Scope of services we currently expect to provide: PlainSight Fraud Hotline Creative Planning Business Services will provide PlainSight, an accessible and anonymous reporting hotline, for the subscriber's employees and other interested parties, such as owners, board members, vendors, or customers, to submit information they are aware of regarding any potentially fraudulent activity within the subscriber's organization. The PlainSight subscription fee covers the availability of the PlainSight web and phone applications for users and the subscribing organization's select administrators, on -demand employee training for how to use PlainSight, and materials that can be used to inform employees of the availability of PlainSight. Services that are not included in the scope of this engagement: Communication to Your Employees Unless otherwise provided in writing in a supplemental engagement letter, Creative Planning Business Services will not be responsible for communicating the availability of PlainSight with employees, owners, board members, and others. Investigation Services Unless otherwise provided in writing in a supplemental engagement letter, Creative Planning Business Services will not, and has no obligation to investigate, validate, verify, or perform any other services with respect to any information received from users. Verify Information Received Creative Planning Business Services is not responsible for and will take no action to address the subject matter of the information received through PlainSight, nor will they ensure the information is accurate, reliable, complete, or valid. The subscriber maintains full responsibility for reviewing and authenticating the information, deciding next steps regarding whether an investigation should be conducted, and acting or not acting on the information received through PlainSight. 866-CREATIVE I CREATIVEPLANNING.COM DocuSign Envelope ID: EAD57236-267A-473D-B495-A800A18E62E4 C CREATIVE PLANNING` BUSINESS SERVICES Responding to Legal Inquiries and Subpoenas You are responsible for retaining information received through PlainSight and for responding to any legal inquiries or subpoenas for information arising from the information submitted in PlainSight. Opt-Out/Termination: Creative Planning Business Services reserves the right to refuse or suspend all services under this agreement in the event you have failed to pay any invoice within forty-five (45) days of said invoice date, whether it be an invoice for services provided by Creative Planning Business Services under this agreement or any other agreement between the parties. You may terminate without cause upon a sixty (60) day notice. In the event of early termination by you, you will pay for all services performed up to the time of termination. Creative Planning Business Services can terminate this agreement for any reason, in its sole and absolute discretion on at least sixty (60) days' notice. Fees and Payment: Your subscription fee for the first year is complimentary. The annual subscription fee for PlainSight after the complimentary year is $525 (50% off) for year two and $1,050 for year three. The one-time implementation fee upon subscribing to PlainSight has been waived. Unless terminated as provided herein, this agreement will remain in effect for a period of twelve (12) months. The term will be automatically extended for successive twelve (12) month terms each year and an invoice will be sent to you unless terminated by you by written notice delivered to Creative Planning at least sixty (60) days prior to the end of the then existing term. We appreciate the opportunity to be of service to you and believe this letter accurately summarizes the significant terms of our engagement. If you have any questions, please let us know. If you agree with the terms of our engagement as described in this letter, please acknowledge your acceptance by signing and returning it to us. I have read and I agree to the summary of engagement terms listed above. Sincerely, Creative Planning Business Services Michael Bosl CPA, CFE Acknowledged by: ,-DocuSigned by: wbol, Signature Finance Director Title 866-CREATIVE I CREATIVEPLANNING.COM