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Home My WebLink AboutACES Advanced Computer-RFP-04.21.2008 • P‘i ACES ADVANCED COMPUTER ENGINEERING SOLUTIONS Citrix Proof of Concept Project Proposal Created for Waterloo Police Department Waterloo, IA Monday, March 31 , 2008 Non-Disclosure Agreement Waterloo Police Department(also known as the Client)acknowledges that Advanced Computer Engineering Solutions (ACES) has furnished the Organization with materials and information that ACES considers proprietary data ("Confidential Information")and significant for the protection of its business. The information in this document is limited to the use of Waterloo Police Department full-time employees that are involved in the evaluation and selection of ACES as a firm contracted to complete this project. Waterloo Police Department acknowledges that the information contained in this document is confidential and agrees not to disclose it. By accepting this written proposal from ACES, Waterloo Police Department agrees to the terms and conditions set forth in this non-disclosure agreement. Proprietary and Confidential Information Enclosed ACES Waterloo Police Department. Name: Felecia Babb Name: Title: General Manager Title: Signed: Signed: Date: Date: • Section 1 - Background Waterloo Police Department, Waterloo, IA, seeks to reach an agreement with a vendor to a pilot project to demonstrate the proof of concept (POC) of serving applications hosted from the Waterloo Police Department to users at home as well as patrol cars in the field using various wireless internet providers. This Information Technology Support Proposal defines Advanced Computer Engineering Solutions (ACES) understanding of Waterloo Police Department's objectives, ACES' comprehensive approach to meeting these objectives, and the timeframes and fees involved to accomplish these objectives. Section 2 Description of Services 2.1 Goals and Objectives The primary objective of this proposal is to demonstrate the proof of concept (POC) of serving applications hosted from the Waterloo Police Department to users at home as well as patrol cars in the field using various wireless internet providers. This proof of concept will demonstrate that these remote home users and patrol cars will be able to successfully access and run all applications. If successful, this solution will provide the remote users with robust application performance from a various number of internet access methods and from a various number of locations. 2.2 Scope ACES will procure and configure a server to deploy as an application server running Citrix Presentation Server and a Citrix Access Gateway (CAG) as a proof-of-concept (POC). POC server will be configured to run the applications hosted from Waterloo Police Department's station to which remote home users and officers on patrol would need access (list of applications to be provided by the Waterloo Police Department). POC server will be installed in Waterloo Police Department's Data Center. ACES will work with three motile patrol units with three different mobile internet access methods provided by the Waterloo Police Department and 1 home user with broadband Internet Access in setting up and testing Remote Access to the POC Server. If POC is successful, ACES will assist the Waterloo Police IT Director in identifying Wireless Internet access providers in the local market of Waterloo, Iowa for access from patrol cars and develop an RO comparison to determine the financial feasibility of an extended roll-out of the remote access solution. ACES will design a proposal that would include roll-out of this solution to all remote branches. Estimated costs for complete rollout is$70,000-$85,000 for the Waterloo Police Advanced Computer Engineering Solutions- CONFIDENTIAL Page 1 data center including POC(not including MRC's such as Internet access costs in the patrol cars and homes, desktops or thin client appliances). Upon successful POC, the POC server will be permanently installed as one of at least two remote access servers that the Waterloo Police Department will deploy. ACES will provide the Waterloo Police Department with a proposal for completing the project based on the Waterloo Police Department's criteria. If successful the Waterloo Police Department's IT Director will be responsible for all client and end-user related issues including but not limited to: Citrix Presentation Server Client Installation and Troubleshooting, Connection settings between the Presentation Server and the Client Application, End-User Support Calls, and user profiles on the Citrix Server. As part of the POC ACES Staff will assist in the setup and configuration of the user profiles of all test users on the Citrix Server in order to provide The Waterloo Police Department's IT Director with technical information regarding the correct configuration of a generic user's profile. Advanced Computer Engineering Solutions- Page 2 CONFIDENTIAL Section 3 —About ACES 3.1 Why ACES is The Best Choice ACES is committed to providing the "best of breed" solutions. How can ACES do this for every Organization we serve? • ACES has over 100 years of cumulative experience on staff supporting technology and information systems in the IT Industry. • ACES has low staff turnover and has been selected by the Waterloo Courier as the 6th best company to work for in the Cedar Valley for two consecutive years. • ACES has certified IT professionals with years of security controls experience. • ACES has an established track record of reviewing, testing, designing, and implementing complex security and technology systems. • ACES' staff understands the laws, regulations, and compliance requirements as they relate to our customers, including HIPAA, SOX and FDIC compliance. • ACES is respected by the auditors for our work and practices. • ACES is an independent and objective consulting company who is not tightly aligned to any one solution or hardware/software vendor. 3.2 ACES Places the Customer First ACES values the long-term relationship it has with each client and every ACES employee is trained to provide Waterloo Police Department with the value and customer service the Organization deserves. ACES is focused on delivering high quality services to each client. If Waterloo Police Department ever experiences a problem with any ACES service, ACES promises to make it "right". Advanced Computer Engineering Solutions- Page 1 CONFIDENTIAL Section 4-Service Fees All service fees priced in this proposal remain valid for 60 days from the date listed on the cover of this document. ACES will invoice the Organization for 100% of hardware and software costs and 50% of service fees upon receipt of signed proposal. A final invoice will be sent to the Organization upon completion of work. All invoices are due upon receipt. All related travel expenses are separate costs and have not been included in fees listed below. ACES can begin providing the services here within immediately after receiving a signed agreement from Waterloo Police Department. Advanced Computer Engineering Solutions- Page 2 CONFIDENTIAL Section 5 -Agreement and Acceptance The signatures below represent the understanding and acknowledgment of the parties as related to the services, fees, and all terms and conditions defined in this proposal, Signatures shall be granted by individuals of both Waterloo Police Department and ACES, who are sufficiently authorized to act as agents of their organizations in such transactions. Please indicate the services Waterloo Police Department wishes ACES to perform by below. Citrix Proof Of Concept Project Hardware and Software $7,163.72 Professional Services $7,715.00 Total $14,878.72 ACES Waterloo Police Department. Name: Felecia Babb Name: Title: General Manager Title: Signed: Signed: Date: Date: Advanced Computer Engineering Solutions -- CONFIDENTIAL Page 3 ACES ADVANCED COMPUTER ENGINEERING SOLUTIONS ORDER 1007 Technology Parkway I Cedar Falls, IA 50613 Date Quote Office: 319-266-9800 I Fax: 319-266-6740 I Email: info@acesiowa.com 1 03/27/08 ACS01462 Sold To: Waterloo Police Department Ship To: Wendy Drinovsky 715 Mulberry St. Waterloo, IA 50613 USA Phone: 319-291-4500 Phone: Fax: Fax: Terms Rep P.O. Number Ship Via Net 30 days DSeawel ay Description r Unit Price Ext. Price Citrix Server 1 SMARTBUY DL360 G5 E5345 RPS US 1U Rack Mount $2,289.14 $2,289.14 1 x Quad-Core Xeon E5345/2.33 GHz-Dual CPU Capable 2GB RAM CD-RW/DVD Gigabit Ethernet 1 SMART BUY 2GB 2X1GB KIT FBD PC2-5300 $170.62 $170.62 2 146GB SAS 3G 10K SFF 2.5IN HOT PLUG HDD $362.94 $725.88 1 INTEGRATED LIGHTS OUT ADVANCED NM 1 SERVER LIC $342.22 $342.22 1 2POST RACK KIT 1U 2U RM SERVERS FOR HP COMPAQ IBM DELL RAILS REQ $135.86 $135.86 1 ACCESS GATEWAY MODEL 2000 APPL 1U For allot-Spare $3,500.00 $3,500.00 SubTotal $7,163.72 1 SERVER INSTALLATION AND CONFIGURATION (POC Server may need to be reinstalled depending on application behavior in the $2,000.00 $2,000.00 POC) 1 SSL CERTIFICATE AND INSTALLATION $105.00 $105.00 1 CITRIX SERVER AND APPLICATON CONFIGURATION $2,600.00 $2,600.00 1 CITRIX ACCESS GATEWAY SETUP AND CONFIG $1,820.00 $1,820.00 03/31/08 17:02:22 Page 1 o7 7 I Description Unit Price I Ext. Price 1 HOME USER TESTING $390.00 $390.00 1 MOBILE POLICE UNIT TESTING $800.00 $800.00 SubTotal $14,878.72 Sales Tax $0.00 Shipping $0.00 Total $14,878.72 Prices are subject to change without notice.All delivery, training or consulting services,to be billed at published rates for each activity involved. Hardware components specified above carry only standard manufacturer warranty unless otherwise stated.ACES specifically disclaims any and all warranties, express or implied, including but not limited to any licensed products.ACES shall not be liable for any loss of profits, business goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, damages related to this agreement. -Minimum 15% restocking fee with original packaging. I understand that full payment for hardware and software must accompany this signed quote unless other arrangements have been made for this specific order. In such case, details will be noted above. All other payments are due on receipt of invoice. Finance charges will be assessed on past-due accounts over 30 days at the rate of 1.5%monthly. I agree to these terms and conditions and authorize purchase of the items detailed herein. Signature: Date: 03/31/08 17:02:22 Page 2