HomeMy WebLinkAboutCouncil Packet - 8/19/2024CITY OF
%�64TERLOO
IOWA
THE CITY COUNCIL OF WATERLOO, IOWA
WORK SESSION TO BE HELD AT
Harold E. Getty Council Chambers
Monday, August 19, 2024
4:45 PM
RULES FOR WORK SESSION PUBLIC COMMENT
Iowa Code Chapter 21 gives the public the right to attend council meetings, but it
does not require cities to allow public participation except during public hearings.The
city council shall not receive any public comment during a work session.
Roll Call.
Agenda, as proposed or amended.
Approval of Minutes of August 5, 2024, Council Work Session as proposed or amended.
4:45 p.m. Discussion of station -specific paging.
Submitted by: Bill Beck, Fire Chief
ADJOURNMENT
Kelley Felchle
City Clerk
Page 1 of 16
August 5, 2024
COUNCIL WORK SESSION
Harold E. Getty Council Chambers
4:15 p.m.
Roll Call.
Members present: Mr. Boesen, Mr. Nichols, Mr. Chiles, Mr. Simon and Ms. Wilder. Ms.
Creighton -Smith arrived at 4:17 p.m. Mr. Feuss was absent.
Nichols/Wilder
to name Mr. Nichols as acting chair. Voice vote -Ayes: Five.
Mayor Hart arrived and took the chair at 4:16 p.m. Mr. Nichols and Ms. Wilder released their
motions.
Agenda, as proposed or amended.
Nichols/Wilder
that the agena as proposed, be approved. Voice vote -Ayes: Six. Motion carried.
Discussion of downtown parking.
Bridgett Wood, Finance Director, presented an overview of the downtown parking study results
as provided by our consultant, Fishbeck, and noted that the full survey is available on the city's
website.
The mayor and council members discussed the recommendations and cost of implementation
with Bridgett Wood, and agreed on a reduction of the enforcement area and the use of kiosks
for payments. Mayor Hart stated that additional details could be addressed at a later date.
ADJOURNMENT
Wilder/Simon
that the council adjourn at 4:53 p.m. Voice vote -Ayes: Six. Motion carried.
Nancy Higby, Deputy City Clerk
Page 1 of 1
Page 2 of 16
Our goal here is to convince you of the need to change how our 911 dispatches are received at Waterloo Fire Rescue. Station -specific alerting is a system by which the
right dispatch information gets to the right place without Tots of sets of ears hearing extraneous information. We'II cover the many ways in which a system might benefit
us as individuals, but also as a department, a City, and most importantly as part of the served public.
Page 3 of 16
We'II use an analogy: early firefighters had very minimal gear, which offered no protection whatsoever from inhaled smoke. A tremendous advance in the field was the
development of self-contained breathing apparatus (which we call SCBA or an air mask). This allowed the firefighter to breathe clean air while also functioning in an
otherwise inhospitable environment.
We will argue that we can vastly improve the health of our firefighters if we can limit the calls they hear to only those that require their response. We suggest that City-
wide alerting is to rubber boots and long coats as Station -specific alerting is to full turnouts and SCBA. Both bits of technology have become essential equipment in the
fire service, and both make for better and more capable firefighters.
Page 4 of 16
WFR station -specific alerting
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Abundant evidence suggests that any effort to limit sleep disruption is well worth it, for the function of firefighters or really anyone else. Anyone having experienced an
overnight with a newborn might agree! These papers are just a small sample of the vast literature on the adverse effects of delayed and disrupted sleep amongst
shiftworkers and particularly amongst healthcare workers.
Page 5 of 16
"334 and 303 for cardiac arrest at the Kwik Star on Cedar Bend."
Stepping back, we'd like to visually compare how our current paging system behaves and how a station -specific alerting system would operate.
[click for animation]
The depicted system is what we're currently using. This particular call comes in, which requires an ambulance from Station 4 and a fire engine from Station 3. Yet,
overhead speakers go off at every station, and everyone carrying a radio hears the page. All of our vehicles catch the call too. Everything rings across the City.
We can vastly reduce the number of unnecessary sleep disruptions for firefighters if we can limit the calls they hear to only those that require their response.
Page 6 of 16
Station -specific %Oh
"334 and 303 for cardiac arrest at the Kwik Star on Cedar Bend."
So here, we consider an overview of a generic station -specific alerting system
[click for animation]
For this call, overhead speakers go off only at stations 3 and 4, and those using their portable radios as wake aids at night would hear the alert at those stations, from the
portable as well as the overhead speaker. Our chief officer (shown in the helmet) hears the call as well. Only those firefighters who are needed to act are the ones that
hear this alert.
Page 7 of 16
Breadth of impact b
The benefits of station alerting are numerous and the impacts broad. It touches not only the individual firefighter, by improved physiological and mental health,
[click]
but it impacts the department as a whole, in part by our ability to recruit and retain the best applicants.
[click]
The system would also greatly impact our city government and taxpayers, through reduced health care costs and reduced exposure to other financial liabilities,
[click ]
and these positive impacts ripple out toward the public that we serve through enhanced customer service. We will briefly consider each of these levels of impact in turn.
Page 8 of 16
for the Firefighter
Lower risk of cardiovascular disease
Lower risk of diabetes
Lower risk of obesity
Less irritability
Decreased risk of anxiety
Decreased risk of depression
Lower risk of chemical dependence
Lower cancer risk
For the individual
Abundant evidence suggests that inadequate and mistimed sleep is a contributor to obesity, diabetes, and cardiovascular disease, modulated through hormonal
changes. The psychological effects of sleep deprivation are varied, and include irritability, depression, anxiety, and increased risk of chemical dependence.
Cancer risks are elevated in the fire service, which may be directly related to circadian rhythm disruption, driven by a generalized weakening of the immune system.
Eight of our members have been diagnosed with job -related cancers in as many years. Two individuals were forced into retirement as a consequence. Within the last ten
years, the department suffered an active -duty death due to liver cancer, and another member battled brain cancer for a number of years, dying only months after his
retirement.
All of these risk factors improve if we can reduce unnecessary sleep disruption.
Page 9 of 16
for Waterloo Fire Rescue
Reduced absenteeism
Enhanced productivity
Improved recruitment
Improved retention
Improved morale
Leadership development
For WFR
Sadly, our department has experienced a rash of brain drain, where some of our best talent has left, due in part to the lack of standard technology like station -specific
paging. We are absolutely certain that the implementation of an alerting system will greatly benefit our ability to recruit the best and brightest and to keep them here. We
have recently lost two of the best young paramedics in the state, who are now serving other communities in Iowa.
Page 10 of 16
for the City of Waterloo
Decreased legal liabilities
Lower healthcare costs
Fewer injuries
Fewer job -related disabilities
Fewer accidents
For our city government and our taxpayers
Healthier, more rested firefighters are not only better at their jobs but they also reduce costs for our taxpayers, as the risks of injury, disability, and accident decrease.
The adverse effects of fatigue and sleep disruption are well studied and include drug -dosing errors and other forms of medical malpractice, accidental needle sticks,
inattention and poor decision -making, as well as increased risk of injury and motor -vehicle accidents. Indeed, the level of cognitive impairment of fatigued healthcare
workers is similar to having a blood -alcohol level at or above the legal limit.
If we can prevent a single case of debilitating cancer... or if we can prevent one major collision... this system will have paid for itself.
Page 11 of 16
for the Served Public
Faster arrival times
Better patient care
Better patient outcomes
Better patient satisfaction
More consistent service
For our served public
Perhaps most importantly, these benefits ultimately reach our served public.
Automated dispatch systems can shave off many tens of seconds if not a minute or more in sending apparatus to an emergent need. As soon as the call taker can
resolve the address and nature of the incident, the system instantaneously alerts the necessary units without further intervention from the dispatcher. Not only does this
save crucial seconds, but the system permits the dispatcher to attend to the distressed caller with fewer distractions. A station -specific alerting system can also handle
many simultaneous calls, providing a consistent level of service despite dispatch being busy.
For the public, we would expect better overall customer service from a better rested workforce. We should be able to offer better and more consistent patient care,
better decision making, and better physical performance. This system will help ensure that the service rendered at 3:00 am is just as good as the service rendered at
9:00 am, when the firefighter has just began the shift.
Page 12 of 16
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Let's turn to consider where we stand as a department. Red circles show all the agencies in Iowa with three or more stations.
[click]
Shown here in blue are the agencies of our size that have already upgraded to a station -specific alerting system. Note that Waterloo is the lone agency without this
technology. Many of these other agencies have been using station -specific alerting for decades.
Page 13 of 16
We should also be curious what impact station -specific alerting would actually have in reducing alerts heard overnight. Our current dispatch system alerts us (system-
wide) about 10 times per night, as an average, shown as the gray bar.
This plot also shows the number of alerts that we would hear if we were to implement station -specific alerting: most stations would hear about two alerts per night, for
the calls for which those stations are actually needed. As a whole, the system would provide an 82% improvement in reducing the number of unnecessary alerts heard
by crews.
We used data from our department for the first 90 nights of 2024, for all calls between the hours of 2100 to 0700. Average number of alerts that would have been heard
under SSP were: 3.4 (STA1, a 64% improvement), 2.5 (STA2, 75% improvement), 1.7 (STA3, 83%), 2.0 (STA4, 80%), 0.58 (STA5, 94%), 0.78 (STAG, 92%).
Page 14 of 16
Crucially, even if we are to do nothing, our risk exposure continues to grow. Calls for service continue to increase at a rate of about 5% per year, increasing the number
of alerts heard by our crews by the same amount. At that rate, we expect calls for service (and overnight disruptions) to double every 20 years.
The implementation of station -specific alerting appears to be only viable means by which to truly future -proof this ever increasing demand for services. From bottom to
top, our department is unanimous in its belief that station -specific alerting would provide a tremendous return on investment.
This plot shows a continued trend toward greater and greater demand for service, over the last several years. There is a 5.4% increase in runs, on average, year over year
in the last nine.
[Data from 2014 to 2022 are from the Comprehensive Annual Financial Report for 2022 (Waterloo Finance); Data from 2023 are from 2023 Report with Individual Stats
(WFR)]
Page 15 of 16
RACOM
AN EASTERN COMMUNICATIONS COMPANY
213 SE 16th St
Pella, IA 50219
Ph: 641-628-1724
Cell 641-780-1007
duane.vos@racom.net
www.racom.net
Proposal Prepared for: Waterloo Fire Department
Address 425 E 3rd St
City Waterloo
State & Zip Code IA 50703
County Black Hawk
Phone/FAX 3192914460
Contact Name Chief Bill Beck
Contact E-mail mailto:bill.beckwwaterloo-ia.orq
USDD G2 FSA System 1 Yr War/Maint
ITEM
QTY
PART NO.
DESCRIPTION
UNIT
EXTENDED
1
$ -
$ -
2
1
Dispatch
Primary Dispatch
$ 88,933.00
$ 88,933.00
3
1
ST HQ
Headquarters
$ 96,612.00
$ 96,612.00
4
1
ST#2
Station #2
$ 80,650.00
$ 80,650.00
5
1
ST#3
Station #3
$ 66,343.00
$ 66,343.00
6
1
ST#4
Station #4
$ 67,090.00
$ 67,090.00
7
1
ST#5
Station #5
$ 60,164.00
$ 60,164.00
8
1
ST#6
Station #6
$ 66,343.00
$ 66,343.00
9
1
RTIC
RTIC Station
$ 60,164.00
$ 60,164.00
9
8
LTE
LTE Network Backup option - SIM Card and Data Service by City*
$ 3,000.00
$ 24,000.00
10
$ -
$ -
11
$ -
$ -
12
- Warranty includes telephone remote access support (8:00 AM - 5:00 PM MST).
$ -
$ -
13
- See Warranty Statement for complete details. Warranty on HDTV is manufacturers only, no other warr
$ -
$ -
14
- Any electrical hardware and labor costs required will be the responsibility of Waterloo FD
$ -
$ -
15
- Exact Scope to be defined after final design is determined. RACOM will assist Waterloo Fire in
$ -
$ -
16
getting a quote from a local preferred electrician.
$ -
$ -
17
- Wiring / cabling, cable pathway, backboxes installed by City / Electrician.
$ -
$ -
18
- Wiring provided with system by RACOM
$ -
$ -
19
- Extended Warranties year 2 - 5, and year 6 - 10 available
$ -
$ -
20
- City to provide Network Connectivity Dispatch to each Station
$ -
$ -
21
- *LTE SIM Card and data provided by City
$ -
$ -
22
- BHC CAD Vendor Interface Cost not included - needs to be verified.
$ -
$ -
24
$ -
$ -
25
$ -
$ -
26
$ -
$ -
27
$ -
$ -
Terms of Purchase: Network Dispatch to Stations by City. Network and 16/4
Cabling, Cable pathway, back boxes installation provided by Building Contractor with RACOM
support. Shipping Fees Estimated, Actual Invoiced. Year 1 Warranty and Support included at No
Cost. Year 2-5 and 6-10 shown as options
G2 MOBILE FSAS APP - Single Dev Lic - Up to 24 Lic-Per-ATX = $0.00 ea as long as system has
support . Dispatch Cost included, with station alerting and paging for WFD. Quote
expires 10/28/2024
Tax Rate
Total Equipment Price
Installation
Subtotal
Taxes
Shipping
Total
$ 610,299.00
$ 610,299.00
$ 12,000.00
$ 622,299.00
System Description: Waterloo Fire Department USDD Primary Dispatch G2 Fire Station Alerting System.
Proposal Presented By: D Vos
Proposal Accepted By:
Date: 8/9/2024
Date:
Cty of Waterloo Foe Depalment USDD _Dlspatch_Statlons 1YR WAR Totals 08092024 - Printed 8/19/2024
Page 16 of 16