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Home My WebLink AboutParking Inc._Keck Parking Service_Agreement_4.20.2026Docusign Envelope ID: B48C23C5-984B-873F-8012-E4732DB169C7 Date: Customer: Location: Site Contact: March, 31 2026 Waterloo Regional Airport 2790 Livingston Lane Waterloo, Iowa 50703 Steven Kjergaard Service Contract SERVICE LEVEL ❑ Silver ❑ Gold ❑ Platinum We are pleased to submit this agreement for the extension of service and maintenance for the listed equipment and components for this parking facility. The following pages of this agreement contain a list of the equipment covered, monthly contract amount and the terms governing this service agreement. The extended service agreement is like an insurance policy for continued reliability of your installed systems and equipment. Individual components of the systems are very costly if they were to fail or need repair. This service agreement is meant to buffer huge replacement costs, provide scheduled preventative maintenance visits as well as provide the information needed for your operational budgets and forecasts. The cost of this extended service agreement has been determined by a complex formula consisting of statistical data based on service history, age of the covered equipment, cost of spare support parts and prevailing labor rates. Our years of experience enhanced by our inventory of replacement parts give you the responsive, courteous and reliable service you have come to expect from Parking -Inc. This service agreement is consistent with all other locally owned and/or operated parking facilities comparable in size and kind within the marketplace. 515.244.5325 Ext. 6 • 475 SW 5th St. Suite A, DES MOINES, IOWA 50309 USA • parking-inc.com Docusign Envelope ID: B48C23C5-984B-873F-8012-E4732DB169C7 Waterloo Regional Airport 2790 Livingston Lane, Waterloo, IA 50703 Yearly Agreement from July 1, 2026through June 30, 2027 Listing of Covered Equipment: Qty Model No. 2 MP-30 TIBA Entry Terminal 1 SW-30 TIBA Exit Terminals 1 APS-30 TIBA Payment Terminal- Full Function 1 CT-20 TIBA Central Control Terminal & Management System Server 4 MHTM Magnetic Automation MicroDrive Pro Barrier Gate (no boom) 8 HTS LPR Cameras 6 ENG Wireless Network Receivers 4 INTE 10 intercom system 10 NET Network Devices TOTAL Yearly AMOUNT $10,740.00 Service Contract 515.244.5325 Ext. 6 • 475 SW 5th St. Suite A, DES MOINES, IOWA 50309 USA • parking-inc.com Docusign Envelope ID: B48C23C5-984B-873F-8012-E4732DB169C7 Service Contract The yearly contract price for coverage on the listed equipment on page two is $10,794.00 and reflects a discounted price schedule for all listed equipment for the term of this agreement. Inclusions: This Silver Level Agreement with Parking -Inc. (Parking -Inc.) will provide for minimum of four (4) quarterly scheduled preventive maintenance inspections for the term of this agreement. As a routine part of the maintenance and inspection program, all hardware peripheral equipment will have all worn mechanical parts repaired, replaced, cleaned, lubricated or adjusted as needed as required by the manufacturer's specifications. If a repair in the field is not possible, Parking -Inc will provide free loaner equipment as a temporary replacement, when available. The original component will be returned to its proper position upon completion of the repair(s). If the part is not repairable, a suitable replacement will be installed at no additional costs. All repair work and replacement parts provided for by this agreement would be as a result of normal use or wear. - One (1) rate or parameter change per month. - All software updates as supplied by the manufacturer. Does not include any hardware or software for any new future compliancy initiatives (chip & pin). Coverage does not include damage caused by moisture or other acts of nature, vandalism or consumable items. Effective Hours and Rates: The hours and labor rates affecting this agreement will be as follows: • Monday through Friday 7:00 a.m. to 4:00 p.m. Central Time, with Parking -Inc. observed holidays excluded. • After hours, and weekend service is available upon your request. You will be billed separately a minimum 2-hour minimum labor charge at the normal hourly rate of $262.50 per hour if such service is requested. (see schedule below) • Holiday service is available at 3 times the normal hourly labor rate or $350.00 • 5.00 per hour. The 2-hour minimum labor charge will also apply. (see schedule below) • Wait times for Management or authorized personnel to show up with keys to equipment, equipment rooms or closets, offices, locks, alarms, etc., will be billed in even hour increments rounded up to the nearest hour at the applicable rate structure below. 515.244.5325 Ext. 6 • 475 SW 5th St. Suite A, DES MOINES, IOWA 50309 USA • parking-inc.com Docusign Envelope ID: B48C23C5-984B-873F-8012-E4732DB169C7 Labor Rates: Support Type Normal Rate After -Hours / Weekend Rate Service Contract Holiday Rate Regular Onsite Maintenance $ 175.00* per hour 1 hour minimum $ 262.50* per hour 2 hour minimum $ 350.00* per hour 2 hour minimum Remote Software Engineering Support $ 75.00 per'/z hr. 1 hour minimum $ 125.00 per'/z hr. 1 hour minimum $ 156.00 per'/z hr. 1 hour minimum Onsite Software Engineering Support $ 125.00 per hour 1 hour minimum $ 172.50 per hour 1 hour minimum $ 345.00 per hour 1 hour minimum * Rate subject to change as effected by current fuel, parts and labor costs after year one if approved by SP+ in writing in advance. Normal Hours: Weekdays, 7am to 4 pm - After Hours: Mon, 4 pm to Fri, 6 am - Weekend Hours: Fri, 4 pm to Mon, 7am Holidays Observed: New Year's Day, President's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Continued on next page Terms and Conditions: Upon acceptance of this Silver Level Extended Service Agreement and the addendum incorporated in this Service Agreement, Parking -Inc. will provide for all maintenance and repair of the previously listed equipment for a period of twelve (12) months beginning on July 1, 2026 and ending June 30, 2027 subject o earlier termination as provided in this agreement. Waterloo Regional Airport agrees to make payments monthly in the amount of $895.00 with the initial payment due within thirty (30) days after the complete execution of this agreement. All subsequent payments are to be made by the 1st of the month in which services/coverage are to be performed. This agreement is not assignable by Waterloo Regional Airport in whole or in part without the prior written consent of Parking -Inc. except that Waterloo Regional Airport may assign this Agreement to the owner of the parking facility or its managing agent. Any notice given hereunder must be in writing and delivered or mailed to Parking -Inc at the address below via certified/registered mail. Cancellation: Either party reserves the right to cancel this agreement in whole or in part with a 30 day written notice via certified/registered mail. Continuation: Unless cancelled by written notice above, this service agreement shall automatically renew and continue in force for the next five (5) calendar years unless terminated earlier as provided herein based on the following schedule: 2026-27 2027-28 2028-29 2030-31 2031-32 2032-33 Yearly Contract Amount $10,740.00 $10,740.00 $10,740.00 $11,277.00 $11,277.00 $11,277.00 Monthly Contract Amount $895.00 $895.00 $895.00 $959.75 $959.75 $959.75 515.244.5325 Ext. 6 • 475 SW 5th St. Suite A, DES MOINES, IOWA 50309 USA • parking-inc.com Docusign Envelope ID: B48C23C5-984B-873F-8012-E4732DB169C7 Issued By: Parking -Inc 401 Grand Ave Des Moines, IA 50309 Craig Buscher Service Contract Administrator Service Contract Accepted By: Waterloo Regional Airport 2790 Livingston Lane, Waterloo, IA. 50703 a —Signed by: Nam--, bot,Sun, \-393E83971337:IF.d Name Dave Boesen, Mayor Printed Name/Title Date 4/20/2026 515.244.5325 Ext. 6 • 475 SW 5th St. Suite A, DES MOINES, IOWA 50309 USA • parking-inc.com